Shipping policy

Shipping Policy

We deliver orders across Lebanon through our trusted delivery partner.

Shipping Fees

• Tripoli: $3

• Outside Tripoli: $4

Shipping fees are added at checkout or confirmed with you by our team.

Delivery Time

Orders are delivered within 2–3 business days.

You will receive a call from the delivery company before the order arrives.

Payment Method

We currently support Cash on Delivery (COD) only.

Payment is handed directly to the delivery agent upon receiving your order.

Delivery Conditions

• Please ensure your phone number and address are accurate so the courier can reach you.

• If the courier is unable to contact you or the order is refused at delivery, future orders may require confirmation or a deposit.

• Shipping times may vary slightly during holidays or bad weather.

Order Tracking

Our delivery partner will keep you updated by phone. If you need help with your order status, you can contact us at any time.